Effective Date: August 26, 2026
BookedCue is operated by Blue Shield Family Ventures, LLC, doing business as BookedCue (“BookedCue,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit bookedcue.com, purchase or use BookedCue products or services, submit forms, communicate with us, or otherwise interact with our business.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide directly to us, including:
Name
Email address
Telephone number
Business name
Business website
Business type
Billing and transaction information
Account and onboarding information
Appointment or scheduling information
Service requests and support communications
Information submitted through forms, surveys, or other communications
SMS messaging preferences and consent records
We may also automatically collect certain technical information when you use our website or services, such as:
IP address
Browser type
Device information
Pages visited
Referring website
Date and time of access
Cookie and similar technology information
General usage and interaction data
We may use collected information to:
Provide and manage BookedCue products and services
Set up and maintain customer accounts
Process purchases, subscriptions, and payments
Complete onboarding and account configuration
Respond to questions and customer-support requests
Schedule appointments and provide service-related reminders
Send transactional and customer-care communications
Improve our website, products, services, and customer experience
Maintain the security and integrity of our systems
Prevent fraud, misuse, or unauthorized activity
Comply with legal, regulatory, carrier, and telecommunications requirements
Maintain records of customer preferences and communications consent
If you voluntarily consent to receive text messages from BookedCue, we may use your mobile number to send customer-care or service-related messages regarding your BookedCue account, onboarding, appointments, service requests, or support.
Mobile telephone numbers, SMS opt-in information, and messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may provide limited information to vendors and service providers that help us operate our messaging systems, deliver communications, provide customer support, or perform other services on our behalf. Those providers may use the information only as necessary to provide those services to us.
Your SMS consent is specific to BookedCue and is not transferred to another business for that business's independent marketing purposes.
Message frequency varies. Message and data rates may apply.
You may opt out of BookedCue SMS messages at any time by replying STOP. You may reply HELP for assistance.
Opting out of SMS does not prevent you from purchasing or using BookedCue services.
We may share information with service providers that perform functions on our behalf, such as:
Payment processing
Website and software hosting
Telecommunications and messaging
Email delivery
Customer relationship management
Analytics
Account administration
Security and fraud prevention
Professional services
We may also disclose information when reasonably necessary to:
Comply with applicable laws, regulations, subpoenas, court orders, or other legal processes
Protect our rights, property, users, or the public
Investigate suspected fraud, abuse, or security incidents
Complete a merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable law
We do not sell personal information for monetary compensation.
As stated above, mobile information and SMS opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes.
Payments may be processed through third-party payment processors.
BookedCue may receive information concerning the status and details of a transaction, but payment-card information may be collected and processed directly by the payment processor rather than stored by BookedCue.
The payment processor's own privacy policy and terms govern its handling of payment information.
BookedCue may use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve performance, and measure marketing effectiveness.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.
We retain personal information for as long as reasonably necessary to:
Provide our services
Maintain customer and transaction records
Fulfill contractual obligations
Resolve disputes
Enforce agreements
Maintain required consent and communication records
Meet legal, accounting, tax, regulatory, and telecommunications requirements
Information that is no longer reasonably necessary may be deleted, anonymized, or securely archived as permitted by law.
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
BookedCue may integrate with or link to third-party websites, platforms, payment processors, telecommunications providers, and other services.
Their privacy practices are governed by their own policies. BookedCue is not responsible for the privacy practices or content of third-party services.
You may contact us to request that we update or correct certain personal information associated with your BookedCue account.
You may unsubscribe from marketing email using the unsubscribe option contained in applicable messages.
For SMS:
Reply STOP to opt out.
Reply HELP for assistance.
Service-related communications that are necessary to operate an account may continue through non-SMS methods where appropriate.
BookedCue services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 through our business services.
If we learn that information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.
We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements.
The updated policy will be posted on this page with a revised effective date. Continued use of BookedCue after an update constitutes acknowledgment of the revised policy to the extent permitted by law.
Questions about this Privacy Policy or BookedCue's privacy practices may be directed to:
Blue Shield Family Ventures, LLC DBA BookedCue
Website: https://bookedcue.com
Email: [email protected]